From start to finish, our experience was truly positive. We had begun with doing a good deal of our research on the Millbank website, so we had a very good starting point before we arrived at the showroom. Lori met us within minutes of our arrival, listened to our ideas, and patiently and expertly lead us through the process. We required some customizations, and they were no trouble at all. Thanks also go to both Helen who continued the conversation as we finalized our decisions, and to the professional and courteous fellows who delivered and completed the set up. The entertainment unit and bookcases were completed sooner than expected, which was a true bonus at this time of year. We will happily recommend Millbank Family Furniture to our friends and family.
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