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Our
Happy Clients
Friendly, knowledgeable, helpful and friendly
I recently purchase 4 outdoor chairs. I absolutely love them. They are great quality and the fabric is wonderful. The customer service right from when I walked in the door was fabulous, everyone I dealt with was friendly, knowledgeable, helpful and friendly. I would highly recommend MILLBANK FAMILY FURNITURE for all your furniture needs! their showroom is beautiful and they have gorgeous pieces. thank you
LORRIE
Professionalism and excellent work
I am fully satisfied with my finished project made by Millbank Family Furniture! Thank you very much for your professionalism and excellent work! Matt
Matt
The workmanship is beautiful
I absolutely love my new sofa table. The workmanship is beautiful and the colour matches my mantel and shelving. It’s perfect in my family room. Couldn’t ask for better.
Deb
Stunning!
We could not be more thrilled with our custom solid oak dining table and bench! It’s gorgeous and the workmanship is breathtaking. Not having purchased a table in over a decade I began my search with Crate & Barrel, Pottery Barn and Restoration Hardware and my jaw hit the floor when I learned they don’t even use real wood anymore! That’s when I went on the hunt for “real wood” furniture and discovered Millbank Family Furniture and I will be forever grateful that I did! From selecting the style, wood and the stain, their knowledge and genuine care shines through. Right down to the delivery crew who could not have been more lovely…even after a 2 hour drive! Upon Rebecca’s recommendation, I made the drive out to their store to select the stain in person, and what a treat that was! The showroom is both massive and gorgeous. I was so blown away that I have the team helping us with custom cabinetry and built ins. I will be a customer for life and could not recommend them more highly! Thank you Millbank Family Furniture!!
Stephanie
Furniture shopping at Millbank
My husband and I purchased several items of furniture in the recent months, including a bookcase, coffee table, coat-rack, TV console, and bar stools, and everything we thought it would be, it is. The craftsmen who make their furniture are true artists and they know how to get the most from wood. The detail in the finishing and construction of each item is beyond wonderful. They also deliver the items, and set them up in place for you. We recently moved into a new apartment, and we could order each piece of furniture to the exact dimensions that look good, and each one is made to perfection. I get up each day and just look around my apartment in awe because everything is so good to look and and touch. The staff at Millbank Furniture are also the best. They are very friendly, knowledgeable, and most helpful and offer great suggestions. We are extremely happy and delighted with the entire experience. I am sure I will find more items I need in the future and will be back to Millbank for them. It certainly is a good experience to shop at Millbank in this day and age. Mary K.
Mary
Wonderful experience
I am very pleased with Helen who assisted my purchase. She was so organized and everything fell into place very quickly. The delivery was exceptional as well and I am overall very pleased with the quality of my side board and dinning room set.
Patti
Very Professional and Helpful
I custom ordered an office desk. Helen was very patient in helping me through the process of choosing the stain, fixtures, and the going through the various models. The staff that I dealt with were helpful and kept me informed of the status of my order and delivery. The young men who delivered our furniture were very professional and the desk was delivered without a scratch which hasn’t been the case with other suppliers I have used.
Bob
Outstanding customer service and product quality
Went to Bayfield Home & Garden show just for “entertainment”. After seeing your excellent booth display, we ended up buying a new bedroom suite that perfectly matched colour and hardware of our existing custom-made kitchen, dining, and living room units! Karl was very helpful throughout! Delivery and bed setup the following week by 2 very efficient and friendly guys. Bedroom night tables were subsequently custom-made to 22″ width. Drove to Millbank to pick up when finished. Their showroom matches the quality of their products and staff. Spotted more than a few potential purchases during our visit. A great outfit to deal with!
Bob & Carole Campbell
Out of this world furniture
Millbank Furniture is the place to go to get lovingly crafted hand made solid wood furniture that will last a lifetime and then some. Staff make the process incredibly easy and ensure that you get exactly what you need in terms of product looks and performance. We will definitely be returning when it comes time to outfit some of the other rooms in our home.
R Scott
Their Service and Quality is Exemplary
Anytime we think of fine furniture for our home we think of Millbank Family Furniture. From the moment we walk through the showroom door to our furniture delivery their service and quality is exemplary. We have purchased dining room furniture as well as bedroom furniture. Everytime we entertain our guests often comment about our furniture. Job well done Millbank. We will be back.
David
Beautifully made furniture pieces
We always get excellent service dealing with Milbank Furniture, and everything we have purchased has always exceeded our expectations. Everything is beautifully made and no detail is missed! All of their staff is always helpful right from the ordering process to the delivery! Delivery staff is respectful and always friendly!
Amanda