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Our
Happy Clients
Always Perfect
We purchased numerous pieces of furniture here over the years. Workmanship is 2nd to none. The staff is always helpful and very knowledgable. They know what they are talking about. You will not find better personal service anywhere else, same can be said for the quality. We dealt with Sierra this time and she is just GREAT.
paul
Quality Is Excellent
It was pleasure working with Sierra Kuepfer to create the mini dresser that I envisioned. The workmanship and quality is excellent. This dresser will last me and generations after me.
Pauline
Great quality
The quality of the product is outstanding. We absolutely love the product. Makes sitting out on the deck very enjoyable. Also, they have great customer service. I will for sure be looking at other products in the future. Thanks for the great product.
Adam
Excellent service, excellent products!
Rebecca was a great salesperson, no pressure, just provided answers to our various questions. Millbank has a great selection of bed frames (can make it hard to pick just one!), with various options, including wood type and stain. We made our choice, and the bed showed up in advance of the “ready” date. The Millbank team that delivered it, put all the pieces together professionally and quickly. We subsequently purchased a clothes tree which is just what we needed … it fits so much!!
Kathy
Beautiful Mission sofa table with great follow up adjustments
A few months ago I had a lovely Mission sofa table crafted in quarter sawn oak with Brazilian Rosewood finish delivered to my home by the extremely pleasant “two brothers”. A little later I did notice that the hardware on two of the the drawers were slightly crooked. I mentioned this to Karl at the store when he called for a delivery follow up. He sent out the same two brothers to my hone to look at the situation. They agreed that adjustments were needed and took the drawers out and worked on them in their truck. Less than 15 min. later the drawers were put back in place and the re-adjustments were done perfectly. I couldn’t believe that there were no new screw holes or exposed unfinished wood surfaces. It was a miracle. I know the brothers were making other deliveries in the area but to come out and do this complementary house call on a small detail was truly amazing and reflects the exemplary customer service of Millbank Furniture.
Donald
Another fabulous experience
Our new kitchen table is the second large piece we have purchased from MFF. As usual from ordering to delivery they are so easy to work with while adding such quality and beauty to our home. It’s refreshing to deal with people who are so motivated to be sure you are getting exactly what you want and deeply care about every aspect of their interactions with you. Don’t know what the next piece will be, but it will definitely be from MFF. Thank you Karl and everyone!!!
Stephanie
Satisfied and happy customers!
We are so happy that we purchased our dining room furniture from Millbank Family Furniture! Helen was so helpful in the showroom guiding us through the styles and stain choices. Our pieces were ready on time and so was the delivery to our home! The delivery team was friendly and so helpful. We are so happy with Millbank’s service and follow up – we will definitely come back for future furniture purchases!
Patty
Amazing craftsmanship
We recently purchased a new bedroom set after having our previous one for 25 years. The final result is absolutely stunning. The entire process from our first visit to the store to make our selection, follow up with status of our order and finally delivery & set up was amazing. Very friendly and helpful at every stage! We won’t hesitate to tell other about Millbank Family Furniture!
Lori Morin
Absolutely Beautiful
We are thrilled with our purchase of a custom made Bancroft Coffee and End Table set. We were able to get exactly what we wanted. They are absolutely beautiful and the craftsmanship is outstanding. The staff were all amazing from dealing with Nancy in sales and the great delivery experience from their team. Thank you!
Darlene
Outstanding quality workmanship
We ordered two identical bookcases to the specs we needed and the stain we desired. We are so happy with them Millbank Furniture staff were excellent assisting us and ordering was easy. We picked the pieces up ourselves and we love them in our home. Highly recommend.
Denise
10 out of 10 experience !
We recently visited Millbank Family Furniture for the first time. The showroom is loaded with beautiful furniture…so much to choose from. We ended up going with a customized sofa table and recliner which we just picked up. Very pleased with the look and quality of both items. The staff were all super friendly and helpful as well Overall a great experience, highly recommend …we will definitely be back!
Steve
Dining room chairs are beautifully
Nancy Thiessen my sales contact was personable and helpful and answered all my questions.The four dining room chairs are beautifully made and comfortable. The stain choice Nancy helped me choose is a perfect match for my table.The two brothers who delivered to my house were on time, polite and pleasant. They unwrapped and placed the chairs after removing their shoes.I am very happy with the experience of purchasing from Millbank Family Furniture and have recommended your store to family and friends.
Susan