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Our
Happy Clients
Wonderful results from a challenging custom build
For staff at Millbank Furniture there always seems to be creative solutions to custom builds that face challenges. I wanted to replace my outdated 55 year old TV cabinet with a new and larger cabinet that would complement my other newly handcrafted solid wood pieces in my living room. I specifically wanted an entertainment unit whereby the flat screen TV sits inside and can be hidden by bi-folding cabinet doors. Selecting a Florence entertainment unit and making this happen was set with technical and design challenges however Rebecca carefully guided me through with numerous design renditions and consultation with the builders. After two months we landed upon a cabinet configuration and design that I agreed to and went forward with the build. After another two months it was delivered in cherry and with a rich dark mahogany finish. All I can say is that this cabinet is truly a one of a kind masterpiece which exudes grace and elegance to what is often a bland piece of utility furniture. To top it off the HDTV cabinet beautifully complements my Florence cherry sideboard and coffee table. Thank you Rebecca for making my dream entertainment unit come true and to the cheerful guys who delivered it.
Donald
Great workmanship at a reasonable price
We have just received our entertainment unit and end tables. They look outstanding in Maple with the Dark Chocolate stain. My adult daughter’s comment upon seeing them was that they looked ‘expensive’ and were ‘quality workmanship’. I agreed but the expensive look comes at a reasonable cost. We were so pleased that we ordered a sofa table to follow.
Dave
Excellent Service
We purchased a pair of living room chairs, the quality and in store service is excellent. The delivery was on time as scheduled and the 2 delivery gentleman were excellent, making sure it was setup and perfect, and we were 100% satisfied. An amazing store for selection and quality, with very helpful staff, we will be making future purchases from Millbank Furniture and recommending to family and friends. Thank you Millbank Furniture
Thomas
Excellent Quality & Service. My Go-to place for future furniture purchases.
I recently purchased a sideboard from Millbank Family Furniture and I love it. From the moment I walked through the door to the day my piece of furniture was delivered (white glove service) I was met with professional, knowledgable service. Nancy helped me visual the customization needed to be made to the piece to meet my space requirements and provided valuable input when it came to settling on a stain. The two young men who delivered my furniture were friendly, respectful of my house (boot booties) and they, also, showed me how to remove the drawers and cabinet drawers. I really appreciated the level of service that I experienced at this business. I would highly recommend Millbank Family Furniture to anyone who is looking to purchase furniture.
Denise
Best Quality Furniture
We have been customers of Millbank Furniture for 6+ years. Started back in their old place on a side street from where they are now. We started with a Gliderchair and 2 barstools. A few years ago we purchased a dining room set and a coat tree. Everything has matching finishes and the best quality workmanship you could possibly ever get. Lately we purchased a bench and a Lazy Susan which totally matched our previously purchaced items. The Staff are outstanding with their pleasant knowledgeable help. I highly recommend looking at their products. It worth the drive. Next door there is food to die for. You won’t regret it, I promise.
George
We love this furniture
We had great service with Karl when picking out our pieces and a quick response with quotes. The furniture was ready even a bit earlier than expected and the delivery men were the best we could ask for, they were punctual, organized, efficient and knowledgeable. They took thier shoes off each time at the door and arranged the three pieces exactly how I wanted. The coffee table, tv stand and end table are beautiful, such well made pieces. We chose the wormy maple, pecan stain and it is gorgeous. Highly recommend this business and we will be back. Janine and Glenn
Janine
Custom Footboard Perfectly Stain Matched
We ordered a replacement footboard for our king bed purchased 2 years ago from Millbank Furniture. It was ready sooner than expected and perfectly stain matched! It is exactly what we wanted. Nancy was friendly and easy to work with to get the custom footboard we wanted. The 2 young men who made the delivery were very friendly and accommodating of our needs. A pleasure to deal with and great quality furniture.
Anne
Excellence in Furniture
My husband and I have recently purchased shelving, TV stand, coffee table, end table and magazine holder from Millbank Furniture and they are all simply exquisitely made and finished. Their workmanship and design are great, and we are now awaiting a kitchen table & chairs to match. This will complete our new apartment, and we could not be happier with everything. We may have a need for other items in the future and we look forward to knowing they are there and will accommodate our needs. The store and its staff are very knowledgeable and helpful, and they even designed and made a custom piece for us. Dealing with the store and receiving the completed pieces was all made very easy, and we are so happy to have discovered the store. We would highly recommend them to everyone. Sincerely, Mary K.
Mary
Furniture at its Best
We have purchased several pieces of furniture from Millbank and each piece has been excellent. The quality and workmanship are outstanding, delivery and service are always top notch. Millbank’s furniture is lifetime furniture. You buy it once and you’ll be handing it down to your children as we intend to do. Locally made, hand crafted, quality materials and reasonable prices. We will 100% be going back for more. We are extremely happy with Millbank.
Mary
With thanks
Few businesses these days provide the kind of excellence that Millbank offers. Each Millbank staff member, from Rebecca, who largely supported our purchase, to Kyle, who organized the delivery of our pieces, and all those along the way, displayed professionalism, kindness, and attention to detail. I wouldn’t hesitate to recommend this business. I experienced them as knowledgeable, trustworthy, and focused on finding the best option for us. I am grateful to know that businesses like Millbank are still around. In addition to the above comments, their prices are competitive. I’d encourage others to support them rather than going the Big Box or online route to ensure they remain. Millbank, I wish you continued success.
Crystal
Friendly, knowledgeable, helpful and friendly
I recently purchase 4 outdoor chairs. I absolutely love them. They are great quality and the fabric is wonderful. The customer service right from when I walked in the door was fabulous, everyone I dealt with was friendly, knowledgeable, helpful and friendly. I would highly recommend MILLBANK FAMILY FURNITURE for all your furniture needs! their showroom is beautiful and they have gorgeous pieces. thank you
LORRIE