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Our
Happy Clients
So Happy
I drove to Millbank and wasn’t sure what to expect. I was taken back by the beauty of your store, gorgeous inside and out. The staff was very helpful and Karl was great to work with. I came looking for a kitchen table and once I got it home I am thrilled with the result. It looks amazing, wonderful craftsmanship, so happy I made the trip to Millbank.
Grace
Dining Table Set
Sales Staff was extremely helpful, understanding and patient with us because we weren’t entirely sure what we wanted. Delivery team was early instead of late like most places. Furniture is fantastic looking.
Bonnie
Wormy Maple Custom Table
Lori was very helpful accommodating our specific size requirements and wood features that we wanted . Quality custom furniture is worth the price you pay when you get it from Millbank Family Furniture . Thank you .
Brian
Very satisfied
High-quality well-made solid bedroom suite! We were so glad to find your place after searching everywhere and were about to give up. In shopping we found your pricing was similar to other stores, however the quality was far superior. We could pick and choose our wood/stain. We waited several months for the build, but it was well worth the wait. The delivery guys were very professional and we are very pleased thank you so much!
Shannon
Mission Desk Set – Excellent Desk
Ordered a Mission style desk and was very impressed by the entire service, from start to finish. Helpful, organized and punctual at all times. Delivery was great and the result is an excellent desk that is just what I was looking for – heartily recommend them.
Stephen
Excellent service
Lori at Millbank Family Furniture was a pleasure to deal with. I would highly recommend to anyone looking for top quality furniture. I plan to go back soon .
Garnet
Excellent quality and service
We ordered a new bed to match our existing furniture. Carl and the team were super helpful over the phone and by email to discuss options. When the bed arrived it was of outstanding build quality, looked gorgeous and met all expectations…. it fit right in “…as if it had always been there!” This is our second purchase from Millbank and we’ve been very happy with both, and will definitely be return customers. For those who want thoughtfully and carefully built furniture that will last a lifetime… you can’t do better than this!
Simon
Excellent service and quality!
Extremely happy with the quality of our table and chairs. Everything was customized to exactly how we wanted. Delivery was so professional. We worked with Lori and she was amazing at helping me decorate our new piece and leading us in the right direction! All staff at Millbank Family Furniture was so helpful! Definitely worth the money and wait time for this amazing piece!
Melanie
Beautiful Furniture
We went to Millbank to get an entertainment unit and coffee and end tables. The team there especially Lori was so helpful. She worked with us to get us exactly what we wanted. The furniture arrived yesterday and we are very happy!! The quality and craftsmanship is beyond compare! We are so happy we went there!!
Sharon
Best Non-Toxic, Quality Bed Ever!
I spent a very long time searching for a Southern Ontario furniture maker who would finish the bed I needed for my son in a water-based stain and lacquer. Karl was willing and able to find out if that could be done for me and was always friendly and helpful to deal with. He respected my desire to have a low-VOC home and I was thrilled when he said it could be done. When the queen storage bed arrived, I was very impressed with its quality and appearance and within a few short days, there was no smell from the bed at all–the water-based finishes were perfect! This piece of furniture is a beautiful and safe addition to our home. I will highly recommend Millbank Furniture to anyone and everyone who asks.
Erin
Kitchen table/bench, chairs, stool
Our full service with Millbank Family Furniture was excellent from beginning to installation! Karl was very knowledgeable with helping us select our kitchen set which included the walnut Norwich kitchen table, bench, Myra leather chairs and stool! Our order was delivered ahead of schedule and was set up by Jacob and Johnny who were efficient and very pleasant! Their craftsmanship is exceptional and something you won’t find at a typical retailer. We absolutely love our new furniture and would highly recommend Millbank Family Furniture to anyone in search of quality built and beautifully designed furniture.
Dorothy
Top quality custom & stock furniture
My wife and I have purchased multiple custom & stock furniture items from Millbank Furniture for our home over several years. This past fall, we purchased 2 Frontier bookcases, a Barrelworks side table, and a customized den bookcase, all in pine and stained to our wishes. We also asked Millbank to strip and refinish a Deacon’s bench that was not their product. As with our prior orders, the quality and workmanship of all items are outstanding, with subtle markings that prove these are handcrafted and not mass-produced. Janice Gascho took our initial order and spent considerable time both in person & by follow-up phone/email to ensure the details & needed adjustments were correct and to our satisfaction. The delivery persons were very polite and helpful, and set up our pieces cleanly. Our continued experience with Millbank Furniture has been first-rate, from start to finish. Their products are priced for quality, and we love what we ordered.
Michael
