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Our
Happy Clients
Merry Christmas, Millbank!
There are SO many reasons why we would return to Millbank Family Furniture in the future … and it all starts with Rebecca! Patient, professional, and, did I mention patient! Making choices is not easy, and minds DO change… along the way Rebecca provided guidance, assurance, and the experience needed to bring our visions to reality! Behind the showroom, where all the REAL work happens, there exists a workshop that must be the envy of all of Santa’s elves. The quality of workmanship being produced here is TOP QUALITY. From the selection of beautiful Canadian maple, to the custom staining and sizing… it all comes together to produce exactly what your sugar-plum dreams are made of! Everything was delivered on time, and set up by professional (again) and delightful young men who were courteous, quick, and chatty all at the same time! In-and-out, like Santa down the chimney! And no soot left behind. One last comment should be made, concerning a concern that we had about the center board of our beautiful table being, shall I say, less than perfect. One quick phone call, and before we knew it the table top was whisked away, repaired, and returned … a No Hassle customer service that left us in awe! Millbank Family Furniture really shines!
Karen and Ron Gingrich
Superior service and quality
The service we received from selection to purchase to delivery was the best experience we have had in a long time. Nancy answered all our questions and assisted us in making the best choices for our space and decor. The furniture was ready when promised and delivered to our home exactly at the time promised. We are thrilled with the quality of our set and we look forward to purchasing more furniture from your store.
Wanda
Good Experience
My wife and I recently purchased six custom dining room chairs from Millbank Furniture. The whole experience was easy and pleasant. The representative that helped us through the selection and purchase process (Lori) was most helpful and knowledgeable. The chairs are now in our dining room and look wonderful. The quality is excellent. All the staff at Millbank Furniture that we interacted with (from sales personnel to the delivery folks) were professional and courteous. Thank you!
Terry
Exceptional Service All Around
We recently purchased a dining room set with and extension and 6 chairs. The experience was great from the very start. We had checked out the many options available online but we were not finding exactly what we were looking for. When we arrived at the store Rebecca met us right away and she was awesome in helping us decide on what we wanted. She listened to everything we were saying and after taking the time to show us the many options, she came up with a proposal that we decided to go with. When our set arrived at our home, the delivery men were very professional and courteous. We are extremely pleased with our purchase. This is the second major purchase we have made with Millbank Furniture and it will definitely not be the last.
Gary & Laura Lena Blenkhorn
High quality , meet expectations
Venice 6 drawer comdo bed, Night stand and 6 drawer dresser
Daniel
Outstanding custom size table and chair
I required a small auxiliary table for dining overflow at family events and for other domestic uses however such tables are very hard to find new these days. With the endless custom options offered at Millbank I had the width and depth dimensions of a Nith River sofa table modified to mimic a single person dining table. With the substantial, beautiful and stately 3 1/2 turned legs the end result was superb not only functionally but aesthetically as well. The brown maple shows off its rich variable shades and patterns very nicely with a San Miguel finish. An elegant Pomedale chair completed the set. I can’t believe how solid the construction is for such a small piece. This set will last for several generations. I thank Karl for his guidance in this order and of course the two brothers who delivered it.
Donald
Custom Sideboard/Server
I am very pleased with my custom sideboard/server. Excellent quality and was designed for my specific needs and space. I greatly appreciate the service and follow up from Millbank Furniture!
Cindy
The staff was very helpful
The staff was very helpful. Because we are both tall we requested additional height on the chairs so that it would not be so difficult for us to get up and remove ourselves up out of the chair. Very pleased with the end result. Thank you
Margaret
Oak chairs well made and so comfortable
I have an antique oak table that belonged to my grandparents and I wanted solid weight bearing handmade chairs so I did the drive and brought pictures to match the table. The chairs are gorgeous, so well made and so comfortable to sit in. You can tell how well made the chairs are. I was delighted when they came. I hope in the future to buy more from Millbank Furniture.
Cheryl
Our entire experience!
We could not have had a more enjoyable experience at Millbank Furniture. Staff were knowledgeable and very friendly. The time line to receive our outdoor furniture was most acceptable and the product is exceptional and extremely well made. It is very comfortable and compared to other outdoor furniture we checked out before purchasing at Millbank above any other we sourced.
Phil and Chris Turner
Always Perfect
We purchased numerous pieces of furniture here over the years. Workmanship is 2nd to none. The staff is always helpful and very knowledgable. They know what they are talking about. You will not find better personal service anywhere else, same can be said for the quality. We dealt with Sierra this time and she is just GREAT.
paul
Quality Is Excellent
It was pleasure working with Sierra Kuepfer to create the mini dresser that I envisioned. The workmanship and quality is excellent. This dresser will last me and generations after me.
Pauline