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Happy Clients
Exceptional Service All Around
We recently purchased a dining room set with and extension and 6 chairs. The experience was great from the very start. We had checked out the many options available online but we were not finding exactly what we were looking for. When we arrived at the store Rebecca met us right away and she was awesome in helping us decide on what we wanted. She listened to everything we were saying and after taking the time to show us the many options, she came up with a proposal that we decided to go with. When our set arrived at our home, the delivery men were very professional and courteous. We are extremely pleased with our purchase. This is the second major purchase we have made with Millbank Furniture and it will definitely not be the last.
Gary & Laura Lena Blenkhorn
High quality , meet expectations
Venice 6 drawer comdo bed, Night stand and 6 drawer dresser
Daniel
Outstanding custom size table and chair
I required a small auxiliary table for dining overflow at family events and for other domestic uses however such tables are very hard to find new these days. With the endless custom options offered at Millbank I had the width and depth dimensions of a Nith River sofa table modified to mimic a single person dining table. With the substantial, beautiful and stately 3 1/2 turned legs the end result was superb not only functionally but aesthetically as well. The brown maple shows off its rich variable shades and patterns very nicely with a San Miguel finish. An elegant Pomedale chair completed the set. I can’t believe how solid the construction is for such a small piece. This set will last for several generations. I thank Karl for his guidance in this order and of course the two brothers who delivered it.
Donald
Custom Sideboard/Server
I am very pleased with my custom sideboard/server. Excellent quality and was designed for my specific needs and space. I greatly appreciate the service and follow up from Millbank Furniture!
Cindy
The staff was very helpful
The staff was very helpful. Because we are both tall we requested additional height on the chairs so that it would not be so difficult for us to get up and remove ourselves up out of the chair. Very pleased with the end result. Thank you
Margaret
Oak chairs well made and so comfortable
I have an antique oak table that belonged to my grandparents and I wanted solid weight bearing handmade chairs so I did the drive and brought pictures to match the table. The chairs are gorgeous, so well made and so comfortable to sit in. You can tell how well made the chairs are. I was delighted when they came. I hope in the future to buy more from Millbank Furniture.
Cheryl
Our entire experience!
We could not have had a more enjoyable experience at Millbank Furniture. Staff were knowledgeable and very friendly. The time line to receive our outdoor furniture was most acceptable and the product is exceptional and extremely well made. It is very comfortable and compared to other outdoor furniture we checked out before purchasing at Millbank above any other we sourced.
Phil and Chris Turner
Always Perfect
We purchased numerous pieces of furniture here over the years. Workmanship is 2nd to none. The staff is always helpful and very knowledgable. They know what they are talking about. You will not find better personal service anywhere else, same can be said for the quality. We dealt with Sierra this time and she is just GREAT.
paul
Quality Is Excellent
It was pleasure working with Sierra Kuepfer to create the mini dresser that I envisioned. The workmanship and quality is excellent. This dresser will last me and generations after me.
Pauline
Great quality
The quality of the product is outstanding. We absolutely love the product. Makes sitting out on the deck very enjoyable. Also, they have great customer service. I will for sure be looking at other products in the future. Thanks for the great product.
Adam
Excellent service, excellent products!
Rebecca was a great salesperson, no pressure, just provided answers to our various questions. Millbank has a great selection of bed frames (can make it hard to pick just one!), with various options, including wood type and stain. We made our choice, and the bed showed up in advance of the “ready” date. The Millbank team that delivered it, put all the pieces together professionally and quickly. We subsequently purchased a clothes tree which is just what we needed … it fits so much!!
Kathy
Beautiful Mission sofa table with great follow up adjustments
A few months ago I had a lovely Mission sofa table crafted in quarter sawn oak with Brazilian Rosewood finish delivered to my home by the extremely pleasant “two brothers”. A little later I did notice that the hardware on two of the the drawers were slightly crooked. I mentioned this to Karl at the store when he called for a delivery follow up. He sent out the same two brothers to my hone to look at the situation. They agreed that adjustments were needed and took the drawers out and worked on them in their truck. Less than 15 min. later the drawers were put back in place and the re-adjustments were done perfectly. I couldn’t believe that there were no new screw holes or exposed unfinished wood surfaces. It was a miracle. I know the brothers were making other deliveries in the area but to come out and do this complementary house call on a small detail was truly amazing and reflects the exemplary customer service of Millbank Furniture.
Donald